Legal notice
Seller
Nodus Bleu Co., Ltd.
Brand
Eligere
Representative / Person Responsible for Online Sales
This information will be disclosed without delay upon request.
Please contact us at eligerejp@gmail.com.
Business Address
3-6-7 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan
Aoyama Palacio Tower 11F
Telephone Number
This information will be disclosed without delay upon request.
Please contact us at eligerejp@gmail.com.
Email Address
eligerejp@gmail.com
Website
https://eligere.jp/
Selling Price
The selling price of each product is displayed on the applicable product page.
Additional Fees
In addition to the product price, customers may be responsible for shipping charges, customs duties, import taxes, VAT, or other fees imposed by the destination country or region.
Shipping charges will be displayed at checkout or on the applicable product page.
Any customs duties, import taxes, VAT, or other charges incurred upon import or delivery are the responsibility of the customer unless otherwise stated.
Payment Methods
Available payment methods are displayed at checkout and may include major credit cards and other payment services supported by Shopify.
Timing of Payment
Payment is processed when the order is placed.
The date on which the charge appears on your statement may vary depending on your card issuer or payment provider.
Delivery Time
For products in stock, orders are generally prepared for shipment within 3 business days after payment has been confirmed.
For made-to-order products, production generally takes approximately 4–6 weeks before shipment.
Delivery times after shipment vary depending on the destination, customs clearance, weather conditions, carrier delays, and other circumstances beyond our control.
Tracking information will be provided by email once your order has been shipped.
Returns and Exchanges
All sales are final. We do not accept returns or exchanges due to a change of mind, personal preference, incorrect size expectations, or other reasons attributable to the customer.
Please review all product descriptions, dimensions, photographs, materials, and other product information carefully before placing your order.
This policy also applies to made-to-order products once an order has entered production.
Damaged, Defective, or Incorrect Items
If your order arrives damaged or defective, or if you receive an incorrect item, please contact us at eligerejp@gmail.com within 7 days of delivery.
Please include your order number and photographs clearly showing the issue.
After reviewing the circumstances, we will provide an appropriate remedy, which may include repair, replacement, or refund.
Please do not return any item without contacting us first. Unauthorized returns may not be accepted.
Where a return is necessary due to a defective, damaged, or incorrectly shipped item, we will provide instructions regarding the return procedure.
Nothing in this policy limits any rights that cannot legally be excluded under applicable consumer protection laws.
Order Cancellations
Orders may only be cancelled before production or fulfillment has begun.
Once a made-to-order product has entered production, or an in-stock product has been prepared for shipment, the order cannot be cancelled.
If you wish to request a cancellation, please contact us at eligerejp@gmail.com as soon as possible.